These Terms of Service ("Terms") govern your use of services provided by STRop Consulting LLC ("STRop," "we," "us," or "our"), doing business as "STRop Vacation Rentals," including:
strop.properties and its subdomainsBy booking a stay, providing your contact information, or otherwise using our services, you agree to be bound by these Terms. If you do not agree, do not use our services.
STRop is a vacation rental hospitality business operating from Arvada, Colorado, providing short-term lodging services at properties we own, manage, or co-host. Our services include:
Reservations. A reservation is confirmed when payment is received and STRop or its booking platform partner issues a confirmation. Property-specific rules (occupancy limits, pet policies, smoking policies, check-in and check-out times) apply and are presented at booking.
Property-specific terms. Each property may have additional rules and policies that apply to your stay. These are presented at booking and form part of your reservation agreement.
Booking platforms. When you book through a third-party booking platform, that platform's terms also apply to your reservation, payment processing, and dispute resolution. In the event of a conflict between these Terms and the booking platform's terms regarding booking transactions, the booking platform's terms govern that transaction.
Guest count. The maximum occupancy of each property is stated at booking and may not be exceeded. Additional guests beyond the booking count may result in additional fees or termination of the stay.
Payment is processed by our third-party payment processors. By providing payment information, you authorize STRop or the booking platform to charge the applicable amounts (rental rate, cleaning fee, taxes, security deposit, and any other disclosed charges) to your payment method.
Refunds are governed by the property's cancellation policy disclosed at booking, the booking platform's policies (if applicable), and applicable law. Security deposits, where collected, are returned within a reasonable period after checkout, less any deductions for damages, additional cleaning, or other documented charges.
Cancellation terms are property-specific and disclosed at booking. The cancellation policy in effect for your reservation governs eligibility for refund.
By providing your phone number, you consent to receive SMS and MMS messages from STRop in connection with your booking, stay, or business relationship with us. See our Privacy Policy Section 4 for full details on SMS practices, message types, frequency, and opt-out mechanisms.
Standard message and data rates may apply. Message frequency varies; guests typically receive 4–8 messages per stay. Reply STOP to any STRop text message to opt out. Reply HELP for assistance.
When staying at a property managed by STRop, you agree to:
Damage. You are responsible for the cost of damage to the property or its contents caused by you or any member of your party beyond normal wear and tear. We may charge your security deposit, payment method on file, or pursue other remedies to recover such costs.
When using our websites, apps, SMS services, or other digital channels, you agree NOT to:
All content on our websites, including text, images, logos, and the STRop brand identity, is owned by STRop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works without our written permission, except as necessary for ordinary personal use of our services.
Our services are provided "as is" and "as available," without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of harmful components. Property descriptions, photos, and amenity lists are provided in good faith but are subject to occasional change or temporary unavailability.
To the maximum extent permitted by law, STRop, its officers, employees, agents, and contractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your use of our services or your stay at a property, including but not limited to lost profits, lost data, personal injury, or property damage, regardless of the theory of liability and even if we have been advised of the possibility of such damages.
Our total aggregate liability for any claim arising from these Terms or our services shall not exceed the total amount paid by you to STRop in the twelve (12) months preceding the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, our liability is limited to the maximum extent permitted by law.
You agree to defend, indemnify, and hold harmless STRop and its officers, employees, agents, and contractors from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your breach of these Terms; (b) your violation of applicable law; (c) your use of our services in a manner not authorized by these Terms; or (d) damage to the property or other persons caused by you or your guests.
We may suspend or terminate your access to our services, or terminate a stay in progress, if you breach these Terms, violate applicable law, damage property, or pose a safety risk. We may also discontinue any service at any time. Provisions of these Terms that by their nature should survive termination (including limitations of liability, indemnification, and dispute resolution) will continue to apply.
These Terms are governed by the laws of the State of Colorado, United States, without regard to its conflict-of-law principles. Any dispute arising under or related to these Terms or our services shall be resolved in the state or federal courts located in Jefferson County, Colorado, and you consent to the jurisdiction of those courts. Notwithstanding the foregoing, claims for personal injury or property damage occurring at a vacation rental property may also be governed by the laws of, and may be brought in, the state and county where the property is located.
Before initiating any legal action, you agree to attempt to resolve disputes informally by contacting us at the email address in Section 18 and providing a written description of the dispute and the relief sought. We will respond within 30 days. If we cannot resolve the dispute informally within 60 days, either party may proceed to litigation in accordance with Section 15.
We may update these Terms from time to time. Material changes will be posted on this page with an updated "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated Terms. For changes that materially affect your existing rights or obligations, we will provide reasonable notice where feasible.
For questions about these Terms or our services:
STRop Consulting LLC
Arvada, Colorado
Email: chad@strop.properties
Entire agreement. These Terms, together with our Privacy Policy and any property-specific rules and booking platform terms, constitute the entire agreement between you and STRop regarding our services.
Severability. If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
No waiver. Our failure to enforce any provision of these Terms does not waive our right to enforce it later.
Assignment. You may not assign or transfer these Terms without our written consent. We may assign these Terms in connection with a merger, acquisition, or sale of business assets.